Short Courses
Our Courses and Fees
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat."
Qualification ID | Credits | NQF Level | Price | Duration |
Business Management Level 4 Module 1: Basic Communications
Module 2: Basic Numeracy
Module 3: Basic Budgeting
Module 4: Customer Service
Outcomes of the course: Use a range of reading and viewing strategies to understand the literal meaning of specific texts. ** Interact successfully with audience in oral communication. **Identify and solve problems using critical and creative thinking. **Critique and use techniques for collecting, organising and representing data. **Use mathematics to plan and control financial instruments. **Explain the concept of budgeting in a business unit.**Identify and respond to textual features specific to written texts in a business environment.** Identify, explain and describe the purpose and process of scheduling activities in own business.** Implement customer service standards in accordance with the prescribed organisational requirements.** Conduct research and analyse and present findings. | 73 | 4 | R13,900.00 | 2 Months |
Office Administration Level 4 Office Administration Level 4 Microsoft office tools:
Module 2: Time Management.
Module 3: Budget
Module4 : Customer Service
Module 5: Communication
Outcomes: **Develop and Deliver presentations. **Develop and process personal office documents and reports. **Manage information, documentation and knowledgebase. **Develop strategies to deal with interruptions. **Communication and good interaction with customers. | 41 | 4 | R12,000.00 | 1 Month |
Customer Service Level 4
Outcomes: **Implement customer service standards in accordance with the prescribed organisational requirements. **Improve customer service standards. Oversee the handling of customer queries and complaints. **Knowing what behaviour is safe and what behaviour caries the risk of HIV/AIDS transmission. **Understanding the implications of the HIV/AIDS pandemic for society, the economy, a business sub-sector, an organisation and a specific workplace. **Conduct research and analyse and present findings. **Ensure quality assurance procedures are in place. **Identify need for additional procedures and communicate this need to appropriate parties. | 22 | 4 | R7,500.00 | Two weeks |
Business Management Level 5
Outcomes: **Analyse administrative functions and structures, and assess systems needed. **Describe legislation and national policies relating to HIV/AIDS in the workplace. **Identify a range of trends in economic development around the world. **Describe and reflect on what professional values are and where they come from. **Explaining the interrelationships between e-business and globalisation. | 18 | 5 | R6,500.00 | Two weeks |
Business Management Level 6
Outcomes: **Demonstrate an understanding of the concepts and principles relating to business ethics. **Determine and describe agreed short and long term organisational objectives. **Explaining different types of e-business and their impact on a business environment. **Investigating key aspects of a good e-business strategy. **Demonstrate knowledge and understanding of key theories and principles appropriate to research. | 38 | 6 | R10,000.00 | 1 month |
Environmental Practice Level 2
Outcomes: **Identify a variety of potential and actual impacts on the environment and use the correct terminology to describe them. **Select and use appropriate tools and equipment responsibly. **Determine an appropriate response to a variety of identified environmental impacts. | 25 | 2 | R7,000.00 | Two Weeks |
Project Management Level 2
Outcomes: **Explaining the basic procedures for project planning and scheduling. **Gathering and collating planning and scheduling activity data. Gathering and collating activity resource requirements. **Convert flexibly between and within various representations of functions. **Explain how the Batho Pele principles apply to own work roles. **Suggest actions, within own field of expertise, in support of the development of quality project deliverables. | 25 | 2 | R9,500.00 | Two Weeks |
Project Management Level 3
Outcomes: **Explain the basic procedures for project planning and scheduling. Gather and collate planning and scheduling activity data. ** Gather and collate activity resource requirements. | 25 | 3 | R12,000.00 | 2 weeks |
Public Administration Level 6
Outcomes:**Explaining the purpose of monitoring and evaluation as a management function. **Analysing current Policy and organisational documents relating to monitoring and evaluation.**Conceptualising a monitoring and evaluation system for a selected programme, project or organisation.**Assessing how monitoring and evaluation is applied in specific work roles. | 30 | 6 | R12,000.00 | Two Weeks |
FREELANCE FACILITATOR AND ASSESSOR SERVICES
WE ALSO OFFER FREELANCE FACILITATOR AND ASSESSOR SERVICES ON THE MICT SETA SCOPE AS BELOW:
- 49077 NC:End-user Computing
- 48573 NC: IT Systems Support
- 78965 FETC: Systems Development
- 48872 NC: IT Systems Development
- 78964 FETC: IT Technical Support